This plan has been created in accordance with the Washington State’s Reopening Guidance, State Health Departments Recommendations, CDC’s Considerations for Events and Gatherings and the International Association of Amusement Parks and Attractions (IAAPA) Considerations for the Attractions Industry.
Our Events & Seasonal Attractions Are Different From Other Mass Gatherings & Entertainment:
It’s important to remember the differences between attractions and other venues for mass gatherings such as sports arenas, mini golf, escape rooms, indoor movie theaters, and concerts:
- Capacity can be reduced and quickly managed to maintain appropriate physical distancing.
- An employee can control flow and position in event perimeter
- Most attendance is made up of family members and others who live in the same home and thus do not need to be physically distanced from each other.
- Our attractions help control the population that is most at-risk for contracting COVID-19 and discourages at home Halloween celebrations and events.
- Safe Halloween events help regulate social distancing in a low-risk environment.
- These attractions are more than willing to assist in contract tracing with guest permission.
Specific Cinema of Horrors Guidelines:
- Minimal staff will be located in the event perimeter.
- Cars will be spaced 10’ from each other.
- Guests are not permitted to leave their vehicles unless for restroom emergencies or concessions.
- Frequent hand washing is required and is the responsibility of all employees and guests. We have signage in place, reminding everyone of the importance of frequently washing their hands appropriately.
- Handwashing and hand sanitizer stations are accessible throughout event sites, in walkways, and in food and beverage locations, exits, and in merchandise areas.
- All event staff, guests, and vendors must wear masks/face coverings at all times.
- We are encouraging touch-free payment options and limiting face-to-face interaction whenever possible and are limiting cash sales.
- Maximum capacities at one time align with local reopening and event guidance.
- First Aid protocols are in place to address how to manage guests or employees with COVID-19 symptoms.
- Event First Aid staff will be supplied with Personal Protective Equipment (PPE)
- A designed isolation/quarantine area will be used for the individual and his/her immediate party while the assessment is completed, or the guests will be asked to leave the premises.
- Locations visited by guests or employees with COVID-19 symptoms will be thoroughly cleaned and sanitized.
- Wherever possible, plexiglass barriers between guests and staff will be installed to reduce contamination. These barriers will additionally be cleaned regularly.
- Communication of guidelines and expectations for health and hygiene procedures will be communicated in front-of-house areas for guests and behind-the-scenes areas for staff members.
- Codes will be determined to address COVID-19 specific emergencies and medical service calls, physical distancing violations, and immediate cleaning and sanitation needs.
- Clearly marked physical distancing spaces/guidelines with floor markings, seat markings, and signs will make it easy for guests to understand what is expected.
- Employee/guest interactions may not be prolonged, and social conversation that would extend interactions will be minimized.
- Cleaning and sanitizing protocols are important for high-touch surfaces on the event grounds.
- Approaches include:
- Sanitization of all restrooms on an hourly basis
- Sanitizing high touchpoints including handrails, doorways, etc.
- Group sizes will be reduced to maintain proper physical distancing requirements.
- Physical distancing messages (sign or announcement) will be in place to remind attendees to maintain appropriate distances as they exit an attraction.
- Approaches include:
- Concession service is required to follow the Department of Health guidelines for food workers and food establishments.
Extended Guest Communications:
We will do our best to warn guests regarding the risks of contracting COVID-19 in any public space. As new operations procedures are implemented, we will keep our guests updated by posting on our event and attraction websites, social media accounts, and, when necessary, through local news outlets.
Messages that may be communicated:
- Come back to the event or attraction another day if anyone in their party is experiencing COVID-19 symptoms.
- Capacity limits that facilitate social distancing
- Enhanced cleaning and sanitizing protocols
- Use of temperature checks/normal scanning cameras (if in use)
- Currently, government health organizations are recommending people 65 years and older, those who live in nursing homes or long-term care facilities, and people with underlying medical conditions (particularly if not well controlled) should either remain home or keep their distance from others. Underlying medical conditions include chronic lung disease or moderate to severe asthma, serious heart conditions, immunocompromised, severe obesity (body mass index [BMI] of 40 or higher), diabetes, chronic kidney disease undergoing dialysis, and liver disease.
- If you or your party or family is not feeling well, don’t visit any of our events or attractions. Plan to come when everyone is feeling well.
- Please wear a face mask/covering throughout your visit if you can safely do so. This is for your own protection and for the protection of other guests and employees in the attraction. Employees will also be wearing masks/ face coverings when possible. Note: some actors may be unable to wear appropriate coverings. Masks/ face coverings can be purchased from various sources or homemade as long as they cover your nose and mouth. Some masks/ face coverings may not be permitted in some attractions if they cannot be properly secured based on the dynamics of the attraction.
- Wash your hands frequently and practice good hygiene while visiting an attraction:
- Wash hands frequently with soap and water for at least 20 seconds throughout your visit. Use hand sanitizer as an alternative. (Wash them after coughing or sneezing, before eating, after toilet use, and when hands are visibly dirty.)
- When coughing or sneezing, cover your mouth and nose with a flexed elbow or tissue. Throw tissue into a trash receptacle after use.
- We have enhanced our current cleaning protocols considering the COVID-19 pandemic. We apologize if you experience any delays or inconvenience as a result of these procedures.
- Follow social/physical distancing guidelines carefully, maintaining 6 feet (2 meters) of space from others. Family members and others (a “family unit”) who live in the same household can be closer together. All others should strictly adhere to the physical distancing guidelines. This will apply throughout the attraction and events, including in queue lines, in exhibits, in food and beverage facilities, in show venues and theaters, and in restrooms.
- To facilitate adherence to physical distancing guidelines, our events and attractions may reduce capacity or close some segments. Please be patient and understanding with these necessary operational changes.
- If you feel ill once you are at the attraction, let an employee know. You and your party may be asked to move to a special area within a facility for further assessment.
Entry Screening & Case Reporting Protocols:
Upon entering our events and attractions, guests, employees, vendors, contractors, and visitors may be required to go through an entry screening process consisting of infrared temperature devices.
- Screening locations will be positioned at the entry to the property and away from security or admissions operations.
- Screening areas will be set up in compliance with local physical distancing protocols.
- The screening will be conducted with discretion and to maintain privacy.
- Staff performing initial screenings may not be medical professionals but are trained on the screening procedure. They will wear the appropriate Personal Protective Equipment (PPE.) That may include gowns, surgical masks, eye protection, and gloves.
Please remember, an inherent risk of exposure to COVID-19 exists in any public place where people are present.